+44 1753 972000intercontinental hotels group customer servicehotel customer inquiriesresolve hotel issues

InterContinental Hotels Group PLC

Call the InterContinental Hotels Group PLC customer service line at +441753972000 for assistance with various customer inquiries and issues. The service is typically available Monday to Friday. While specific wait times may vary, it is advisable to call during mid-morning or mid-afternoon to potentially experience shorter wait times. The customer service team can assist with reservation inquiries, provide information on promotions, and resolve booking issues. It is also possible to get support for loyalty program queries. While specific issues aren't detailed for this number, general advice suggests having all necessary details ready to expedite your call.

OrganizationInterContinental Hotels Group PLC

Updated 3 Nov 2025

Expected outcomes

  • Resolve booking issues
  • Get reservation details
  • Inquire about promotions
  • Resolve loyalty program issues
  • Handle customer inquiries

Call preparation

Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.

  • Customer ID
  • Reservation number
  • Loyalty program details
  • Contact information
  • Payment method details

Known issues

There are no specific known issues documented for calls to this number. However, to ensure a smooth communication with InterContinental Hotels Group PLC's customer service, it is helpful to prepare thoroughly before calling. Ensure that all your necessary documents and details, such as reservation numbers and customer IDs, are readily available. As peak times can affect your wait, try calling during non-peak hours like mid-morning or mid-afternoon. If you face persistent wait times, you might want to consider visiting the company's website for online support and frequently asked questions.