Nottingham Trent University
Calling Nottingham Trent University's Security department connects you with their 24/7 emergency response team. This service is crucial for addressing urgent safety, security, or wellbeing issues for students and staff on campus, operating even during nights and holidays. Common reasons for calling include reporting emergencies or urgent wellbeing concerns. While the security team is available round-the-clock, during peak periods such as late nights, weekends, or major campus events, some callers experience longer wait times. If immediate risk to life occurs, it’s advised to first dial 999 before contacting NTU Security for further assistance.
Updated 30 Oct 2025
Expected outcomes
- Receive emergency response
- Request urgent wellbeing support
- Report a security issue
- Coordinate with support services
- Notify security about an incident
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- NTU student ID
- Location details
- Contact information
- Nature of emergency
- Type of wellbeing concern
- Personal identification
Known issues
NTU Security is the main line for emergencies on campus outside of normal hours. The most common issue reported is related to occasional longer wait times, especially during late nights, weekends, and major campus events. Calls are prioritized based on urgency, meaning that non-life-threatening issues might experience delays. It is important for callers to clearly state their location, nature of the emergency, and provide contact information to expedite responses. As a tip, avoid peak times when possible, but know assistance is available 24/7 regardless.
