Open University Students Association
The Open University Students Association provides essential support and services for students via phone. Common reasons for calling include inquiries about membership, events, and student support services. The association also offers individual representation for academic or procedural issues. Operating hours are Monday to Friday from 08:00 to 18:00, and Saturday from 09:00 to 13:00. While wait times can vary, calling during mid-morning or early afternoon may reduce delays. Email is also a popular contact method for less urgent matters.
Updated 4 Nov 2025
Expected outcomes
- Check membership details
- Inquire about events
- Access student support
- Request academic representation
- Seek procedural advice
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Name
- Open University Personal Identifier
- Nature of enquiry
- Details of issue
- Supporting documents
- Contact information
Known issues
While there are no specific known issues reported, it is advisable to call during non-peak hours to avoid long wait times. Ensure you have all necessary information ready, such as your Open University Personal Identifier and details of your inquiry or issue. If your matter is not urgent, consider using email as an alternative contact method. This can often lead to a more detailed response and allows you to attach any necessary documentation.
