Paragon Personal Finance Limited
Paragon Personal Finance Limited's Customer Support can assist with a variety of personal finance needs. Common reasons for calling include inquiries about their finance products, managing existing accounts, applying for loans, and providing feedback or lodging complaints. While specific wait times aren't provided, it's advisable to call during non-peak hours, such as mid-morning or early afternoon, to potentially reduce waiting. The department operates during standard business hours, making it convenient for most customers to reach out for assistance.
Updated 4 Nov 2025
Expected outcomes
- Check account balance
- Request account statement
- Update account information
- Apply for a new loan
- Check loan application status
- Submit a complaint
- Provide service feedback
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Account details
- Personal identification
- Loan application documents
- Complaint details
- Financial information
- Contact information
Known issues
While there are no specific known issues reported, it's generally helpful to have all necessary documents and information ready before calling. This includes account numbers, identification, and any relevant financial documents. If you encounter long wait times, consider calling during off-peak hours. For non-urgent matters, exploring online resources or FAQs on the Paragon Personal Finance website may provide quicker solutions. Always ensure your contact information is up-to-date to facilitate smoother communication.
