University of Edinburgh
The University of Edinburgh's main contact number provides a range of services, including handling general enquiries, supporting telephone operations, and offering BSL video relay services. Callers can inquire about application statuses, course details, and departmental contacts. The switchboard operates Monday to Friday from 08:00 to 18:00, and Saturday from 09:00 to 13:00. Wait times can be longer during peak periods, such as the start of academic terms. For non-urgent matters, it's advisable to use online forms or email. The BSL video relay service is available depending on Contact Scotland BSL hours, ensuring accessibility for British Sign Language users.
Updated 4 Nov 2025
Expected outcomes
- Check application status
- Inquire about course details
- Access departmental contacts
- Use BSL video relay
- Route internal calls
- Request switchboard assistance
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Caller name
- Nature of enquiry
- BSL user access
- Application reference number
- Course details
- Department name
Known issues
Callers sometimes experience long wait times, particularly during peak periods like the start of academic terms. To avoid delays, consider using online forms or email for non-urgent queries. The switchboard staff can provide basic information and transfer calls to the appropriate departments. For British Sign Language users, the Contact Scotland BSL service offers a video relay option, but availability depends on their service hours. Being prepared with specific details such as application numbers or course information can help expedite your call.
