University of Liverpool
The University of Liverpool's main switchboard handles general enquiries and directs callers to appropriate departments. Common reasons for calling include checking application statuses, confirming course details, and understanding eligibility criteria. The switchboard operates Monday to Friday from 08:00 to 18:00 and Saturday from 09:00 to 13:00. While specific wait times aren't provided, calling during early morning hours may reduce wait times. The switchboard serves as the primary contact point, ensuring callers are connected to the right department or service for their needs.
Updated 4 Nov 2025
Expected outcomes
- Check application status
- Confirm course details
- Understand eligibility criteria
- Request department contact
- Get campus information
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Nature of enquiry
- Department name
- Staff member name
- Student ID
- Course details
- Application reference
Known issues
While there are no specific known issues reported, callers may experience longer wait times during peak hours, such as lunchtime or late afternoons. To avoid delays, consider calling early in the morning. If your enquiry is straightforward, checking the university's website for information might save time. Always have relevant details ready, such as your student ID or application reference, to help the operator assist you more efficiently.
