University of London Housing Services
The University of London Housing Services offers specialized support for students and staff seeking private accommodation in London. Services include assistance with finding housing, legal advice on private housing matters, and appointment bookings for personalized consultations. These services are available Monday to Friday, with remote support on Fridays and Saturdays in September. Callers should note that eligibility is restricted to members of University of London institutions. Typical wait times are not specified, but it's advisable to call during mid-morning or early afternoon to avoid peak periods. Appointments should be booked in advance, and remote consultations can be conducted via Microsoft Teams or phone.
Updated 4 Nov 2025
Expected outcomes
- Find private accommodation
- Receive housing legal advice
- Book housing advice appointments
- Get remote consultation details
- Confirm eligibility requirements
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Student ID
- Staff ID
- Contact details
- Preferred appointment type
- University affiliation
- Advance booking confirmation
Known issues
A common issue encountered is the eligibility restriction, as services are only available to students and staff of University of London member institutions. Ineligible callers are advised to seek alternative housing advice services. To avoid frustration, ensure you meet the eligibility criteria before calling. Additionally, booking appointments in advance is crucial, as this ensures availability and reduces wait times. Remote consultations are a convenient option, especially on Fridays and Saturdays in September, when in-person services are not available.
