University of London Institute of Education
The University of London Institute of Education's Confucius Institute for Schools offers specific services via phone, including transcript requests and degree verifications. These services are available during office hours and require detailed personal and academic information. Common reasons for calling include obtaining official academic transcripts for current or former students and verifying degree data for third parties such as employers. While typical wait times are not specified, processing may be delayed during peak periods like graduation or the start of the academic year. It is advisable to call during mid-morning or early afternoon to avoid busy times.
Updated 4 Nov 2025
Expected outcomes
- Request official transcripts
- Verify degree information
- Submit consent for requests
- Provide academic details
- Receive processing updates
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Full name
- Date of birth
- Student number
- Programme of study
- Years of attendance
- Candidate consent
Known issues
Processing delays are a common issue during peak periods such as graduation and the start of the academic year. It is recommended to allow extra time for processing and to check the status of requests via email or phone. Additionally, transcripts may occasionally lack provisional results or unratified marks. In such cases, contacting the department for confirmation is advised. To mitigate these issues, ensure all required information is complete and accurate before submission, and consider reaching out during less busy times for faster service.
