University of London Institute of Historical Research
The University of London Institute of Historical Research Library & Digital department offers a range of services accessible via phone. Common reasons for calling include inquiries about library access, membership categories, and digital resources. The department is available during operating hours to assist with these queries. While specific wait times are not provided, calling during non-peak hours, such as mid-morning or early afternoon, may result in quicker responses. Email is recommended for detailed inquiries, but phone support is readily available for general questions and immediate assistance.
Updated 4 Nov 2025
Expected outcomes
- Check library access requirements
- Inquire about membership categories
- Get entry charges information
- Access digital resources support
- Resolve online database issues
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Name
- Nature of enquiry
- Academic status
- Affiliation details
- Library membership ID
- Digital resource access details
Known issues
While there are no specific known issues reported, callers are advised to prepare necessary information such as their name and nature of enquiry before calling. This ensures a smoother interaction. For complex queries, consider using email for a detailed response. If experiencing long wait times, try calling during less busy hours. Additionally, for issues related to digital resources, ensure you have access credentials ready to expedite the process.
