University of Manchester
The University of Manchester's School of Health Sciences offers a dedicated Finance Helpdesk for staff and students. This service addresses finance-related queries such as payments, invoicing, and general financial administration. The helpdesk operates Monday to Friday from 08:00 to 18:00 and on Saturday from 09:00 to 13:00. While phone support is available, email contact is also an option for non-urgent matters. Typically, callers should expect to provide their University ID and relevant finance details. Response times may vary, and it is advisable to follow up if no reply is received within a reasonable timeframe.
Updated 4 Nov 2025
Expected outcomes
- Resolve payment issues
- Inquire about invoicing
- Understand finance processes
- Get financial administration help
- Clarify finance-related queries
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- University ID
- Finance reference
- Query details
- Contact information
- Relevant documents
- Email address
Known issues
When contacting the Finance Helpdesk, ensure you have all necessary identification and finance-related details ready to expedite the process. While phone support is available, using email for non-urgent queries can be more efficient. If you experience delays in response, consider following up with a call or another email. To avoid peak times, try calling early in the morning or later in the afternoon. Always keep a record of your communications for future reference.
