University of Nottingham
The University of Nottingham's main switchboard handles general enquiries and directs calls to the appropriate departments or services. This service is available Monday to Friday from 08:00 to 18:00 and on Saturdays from 09:00 to 13:00. The switchboard is closed on Sundays. Callers are typically greeted by an automated menu or a live operator who will assist in routing the call. For specific queries, such as admissions or accommodation, having relevant details like student ID or course information ready is recommended. Wait times can vary, but calling during mid-morning or early afternoon on weekdays may result in shorter queues.
Updated 4 Nov 2025
Expected outcomes
- Direct calls to departments
- Check application status
- Confirm course details
- Inquire about admissions
- Request accommodation information
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Student ID
- Course details
- Nature of enquiry
- Department name
- Staff name
- Relevant documents
Known issues
While there are no specific known issues reported, callers may experience longer wait times during peak periods such as the start of the academic year. To minimize wait times, consider calling during off-peak hours like mid-morning or early afternoon. If your enquiry is not urgent, exploring the university's website for information or using email to contact specific departments may provide quicker responses. Always have your student ID and relevant details ready to expedite the call routing process.
