University of Southampton
The University of Southampton's Auditory Implant Service provides various services related to auditory implants. You can call this number to inquire about auditory implants, manage appointments, or seek technical support for devices. The service is available during operating hours, with emergency advice accessible through NHS 111 outside these times. Common reasons for calling include booking assessments, rescheduling fittings, and addressing device issues. The service is closed on weekends, bank holidays, and University closure days, so plan accordingly. For emergencies outside these hours, patients are advised to contact NHS 111 or visit A&E.
Updated 4 Nov 2025
Expected outcomes
- Inquire about auditory implants
- Book or reschedule appointments
- Cancel follow-up appointments
- Receive technical device support
- Get emergency implant advice
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Patient details
- NHS number
- Device details
- Appointment history
- Referral information
- Insurance details
Known issues
A common issue is the limited out-of-hours support; emergencies are redirected to NHS 111 or A&E. Patients should be aware that the service is closed on weekends, bank holidays, and University closure days, such as Christmas and Easter. For urgent implant-related issues when the service is closed, patients are advised to call NHS 111 or visit A&E and request the on-call ENT doctor. Advance notice is provided for holiday closures, and emergency protocols are in place to ensure patient safety.
