University of the Highlands and Islands Executive Office
The University of the Highlands and Islands Executive Office provides degree data verification services for current and former students. This service requires a written request on official headed paper, along with the candidate's signed consent. Requests must be sent directly to the university via post or fax, as third-party platforms are not accepted. The office is available Monday to Friday during standard office hours. Common reasons for calling include checking the status of a verification request or clarifying submission requirements. Wait times can vary, but contacting during mid-morning or early afternoon typically results in shorter waits.
Updated 4 Nov 2025
Expected outcomes
- Verify degree data
- Check request status
- Clarify submission requirements
- Confirm office hours
- Request submission guidelines
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Official headed paper
- Candidate's full name
- Date of birth
- Degree details
- Signed consent
- Fax or postal address
Known issues
Degree verification requests may occasionally face delays due to the manual processing required and the necessity for written consent. To minimize these delays, ensure all required documentation is complete and accurate before submission. This includes using official headed paper and obtaining the candidate's signed consent. If issues persist, consider contacting the office during less busy times, such as mid-morning or early afternoon, to inquire about the status of your request. Always double-check the fax or postal address to ensure your request reaches the correct department.
