Veolia ES UK Ltd
Veolia ES UK Ltd offers a variety of services through their contact number, including general enquiries about their services and locations, waste management service requests, account and billing support, and handling complaints and feedback. Common reasons for calling include scheduling waste collection, resolving billing issues, and providing feedback on services. Typical wait times can be longer during peak hours, such as Mondays and after bank holidays. For quicker service, it is recommended to call during mid-morning or mid-afternoon on weekdays.
Updated 4 Nov 2025
Expected outcomes
- Check service availability
- Request waste collection
- Resolve billing issues
- Submit service complaints
- Provide customer feedback
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Account number
- Service address
- Contact details
- Billing information
- Service type
- Date of missed collection
Known issues
Customers occasionally experience long wait times, especially during peak hours like Mondays and after bank holidays. To avoid this, try calling during mid-morning or mid-afternoon on weekdays. Additionally, there can be delays in scheduling or fulfilling waste collection services. If you encounter such delays, it is advisable to escalate the issue through a formal complaint or use the online portal for quicker resolution. Having your account number and service details ready can also help expedite the process.
