Warwickshire Fire and Rescue Service
The Warwickshire Fire and Rescue Service offers a specific service called the Safe and Well Visit, which can be requested via phone. This service includes a comprehensive home fire safety check, smoke alarm testing or installation, and advice on various safety and health topics. It is particularly aimed at residents who are at higher risk due to factors like age, mobility, or health conditions. Calls can be made Monday to Friday from 08:00 to 18:00 and on Saturday from 09:00 to 13:00. While wait times are not specified, calling during mid-morning or early afternoon might avoid peak times. The service is free for Warwickshire residents, and referrals can also be made by partner agencies.
Updated 4 Nov 2025
Expected outcomes
- Request home fire safety check
- Schedule smoke alarm installation
- Receive fire safety advice
- Get guidance on health topics
- Refer clients for safety visits
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Resident's name
- Resident's address
- Contact phone number
- Relevant risk factors
- Smoking status
- Health conditions
Known issues
While there are no specific known issues reported for contacting the Warwickshire Fire and Rescue Service, it is generally advisable to have all necessary information ready before calling to ensure a smooth process. This includes having the resident's contact details, address, and any relevant risk factors at hand. If you encounter long wait times, consider calling during off-peak hours, such as mid-morning or early afternoon. Additionally, using the online referral form can be a convenient alternative to calling, especially if you need to provide detailed information.
