West Yorkshire Police
West Yorkshire Police provides a range of services via their contact numbers. For emergencies, dial 999 to report crimes in progress or threats to life, available 24/7. Non-emergency incidents can be reported by calling 101 or using online services, also available around the clock. General enquiries about police services, advice, or information can be made during specific hours: Monday to Friday from 08:00 to 18:00, and Saturday from 09:00 to 13:00. You can also check the status of a previously reported crime online using a crime reference number. If you need to leave a message for a local officer, this can be done during the same hours as general enquiries. Note that wait times may be longer during peak hours, and helpdesk hours are subject to change.
Updated 4 Nov 2025
Expected outcomes
- Report emergency crime
- Report non-emergency crime
- Make general enquiries
- Check crime progress
- Leave message for officer
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Crime reference number
- Incident details
- Personal contact information
- Officer name or team
- Message content
- Your contact details
Known issues
Callers often experience long wait times, particularly on the non-emergency line (101) during peak hours. To avoid delays, it is recommended to use online services or call during off-peak times. There is also occasional confusion over helpdesk hours due to operational changes, so checking the official website for the latest updates before calling is advised. While there is no guaranteed resolution for wait times, being prepared with all necessary information can help streamline the process.
