University of Cambridge
The University of Cambridge College Admissions department can be contacted for several specific services, including data protection enquiries, Freedom of Information requests, and records management enquiries. Due to hybrid working arrangements, it is recommended to use email for faster responses, as phone calls may not always be promptly answered. Common reasons for calling include handling personal data issues, requesting information under the Freedom of Information Act, and seeking advice on records management. While typical wait times are not specified, using email can expedite the process. It is advisable to call during standard business hours for the best chance of reaching someone directly.
Updated 4 Nov 2025
Expected outcomes
- Submit data protection enquiry
- Request Freedom of Information
- Report personal data breach
- Seek records management advice
- Follow up on previous requests
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Name
- Contact details
- Nature of enquiry
- Relevant dates
- Specific information requested
- Description of breach
Known issues
A common issue when contacting the University of Cambridge College Admissions department is the hybrid working arrangement, which means staff are not always present in the office. This can lead to delays in phone response times. To mitigate this, it is strongly recommended to use email for enquiries, as it often results in faster communication. If you must call, try to do so during regular business hours. Additionally, ensure you have all necessary information ready to avoid delays in processing your request. Following up via email can also help ensure your enquiry is addressed promptly.
