University of East Anglia
The University of East Anglia's Library Services can be contacted for media enquiries, including press requests, official statements, and interview coordination. These services are available during office hours, and media enquiries are prioritized. For urgent matters, emailing is recommended. The office is located in the Registry Building, Norwich Research Park. Typical wait times can vary, especially during major news events, but calling early in the day may help reduce delays. The best times to call are during early office hours to avoid long wait times.
Updated 4 Nov 2025
Expected outcomes
- Respond to press requests
- Provide official statements
- Coordinate interviews
- Distribute news releases
- Request immediate assistance
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Name
- Organization
- Nature of enquiry
- Contact details
- Press officer's name
- Email address
Known issues
Callers sometimes face long wait times, particularly during major news events or outside regular office hours. To minimize delays, try calling during early office hours. For urgent requests, using email can be more effective. The office prioritizes media enquiries, so providing complete information such as your name, organization, and nature of enquiry can help expedite the process. If you experience delays, consider asking for the press officer directly for immediate assistance.
