University of St Andrews
The University of St Andrews' main switchboard provides assistance for a variety of general enquiries related to university services and departments. Callers can seek information on application processes, course offerings, and campus facilities. The line operates Monday to Friday from 08:00 to 18:00 and Saturday from 09:00 to 13:00. During peak times, such as the start of academic terms, wait times may be longer. For quicker service, consider calling during off-peak hours or using email for non-urgent questions. The staff can redirect calls to specific departments as needed, ensuring that your enquiry reaches the right place.
Updated 4 Nov 2025
Expected outcomes
- Check application status
- Inquire about course offerings
- Request campus information
- Confirm department contacts
- Seek student support services
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Student ID
- Nature of enquiry
- Personal details
- Department name
- Relevant documents
- Contact information
Known issues
Callers sometimes experience long wait times, particularly during peak periods like the start of academic terms. To avoid delays, try calling during off-peak hours or consider using email for non-urgent enquiries. The university's main switchboard can redirect your call to the appropriate department if needed. If you encounter long wait times, patience is advised, or you may opt to call back later. Being prepared with all necessary information, such as your student ID and the nature of your enquiry, can help expedite the process.
