University of St Andrews
The University of St Andrews Registry department offers a range of services to support students from application to graduation. You can manage student records, handle visa compliance, and access student support for changes in circumstances. The department also oversees assessments, awards, and the administration of fees and scholarships. Calls are typically answered Monday to Friday from 08:00 to 18:00, and Saturday from 09:00 to 13:00. While wait times may vary, calling during mid-morning or early afternoon might reduce hold times. The Registry is equipped to handle a variety of academic administrative tasks, ensuring students receive the necessary support throughout their academic journey.
Updated 4 Nov 2025
Expected outcomes
- Manage student records
- Support visa compliance
- Request registration changes
- Handle assessments and awards
- Administer fees and scholarships
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Student ID
- Current degree details
- Requested change details
- Reason for change
- Supporting documentation
- Scholarship information
Known issues
When contacting the University of St Andrews Registry, it's helpful to have all relevant documentation ready to streamline your inquiry. If you're calling about a change in registration, ensure you have your Student ID and details of your current degree. For visa compliance or extensions, supporting documentation will be required. Since the department handles a wide range of tasks, being specific about your needs can help direct your call to the appropriate specialist. If you encounter long wait times, consider using the MySaint portal for certain requests or calling during less busy hours.
