University of Kent
The University of Kent Estates Department provides essential security services via their dedicated phone line. Available 24/7, this line allows students and staff to report non-emergency security issues such as suspicious activity or non-urgent incidents on campus. Additionally, individuals can request a security escort or receive personal safety advice. The department is equipped to handle these concerns efficiently, ensuring campus safety. While specific wait times are not provided, calls are typically answered promptly due to the nature of the services. For emergencies, a separate number should be used. The SafeZone app is also available for assistance.
Updated 4 Nov 2025
Expected outcomes
- Report suspicious activity
- Request safety escort
- Receive safety advice
- Notify non-urgent incidents
- Provide incident details
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Location of incident
- Nature of incident
- Contact details
- Current location
- Destination
- Time for escort
Known issues
While there are no specific known issues reported, it is advisable to have all necessary information ready before calling, such as your exact location and a clear description of the incident or request. This ensures a smooth and efficient process. If the line is busy, consider using the SafeZone app for assistance. For urgent emergencies, always use the designated emergency contact number instead of the general line to ensure immediate response.
