West Midlands Fire Service
The West Midlands Fire Service provides essential fire safety services through their contact number +443300589000. You can receive expert advice on fire safety compliance, prevention, and risk mitigation for both residential and commercial properties. The service also offers support under the Primary Authority Scheme (PAS) for businesses seeking consistent regulatory advice. Additionally, you can request fire safety visits to assess risks and receive education on improvements. These services are available during operating hours. While specific wait times are not provided, calling during non-peak hours may reduce wait times. For home safety visits, a dedicated phone line and email are available for scheduling.
Updated 4 Nov 2025
Expected outcomes
- Receive fire safety advice
- Request fire safety visits
- Get PAS support
- Schedule safety inspections
- Consult on regulatory compliance
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Contact details
- Property address
- Reason for request
- Organization name
- Nature of fire safety needs
- Relevant area access
Known issues
While there are no specific known issues reported, it's advisable to call during non-peak hours to avoid long wait times. Ensure you have all necessary information ready, such as contact details and property address, to streamline the process. For businesses, having clear details about your fire safety needs will facilitate a more effective consultation. If you encounter difficulties, consider using their online form for requests, which can sometimes be more efficient than phone calls.
