York St John University
York St John University's Admissions department can assist with a variety of tasks related to undergraduate and postgraduate admissions. Common reasons for calling include inquiries about application routes, entry requirements, and checking the status of submitted applications. The department is available Monday to Friday from 08:00 to 18:00, and on Saturday from 09:00 to 13:00. During peak application periods, such as June to August and January, wait times may be longer. For quicker responses, emailing admissions@yorksj.ac.uk is recommended, especially for complex queries.
Updated 4 Nov 2025
Expected outcomes
- Answer admissions questions
- Check application status
- Submit appeals or complaints
- Request course changes
- Provide application guidance
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Application reference number
- Personal details
- Written statement
- Supporting documents
- UCAS details
- Academic qualifications
Known issues
Some callers experience long wait times during peak application periods, particularly from June to August and in January. To avoid delays, it's advisable to email admissions@yorksj.ac.uk, which often results in faster responses. Additionally, reaching staff on Saturdays can be challenging due to reduced staffing, so calling during weekday mornings may provide better availability. For document-heavy or complex requests, email is the preferred method of communication.
