York St John University
York St John University's London Campus Admissions department provides a range of services to assist prospective students. You can inquire about application requirements, deadlines, and procedures for both undergraduate and postgraduate programs. They offer support for submitting applications via UCAS or direct entry, including guidance on necessary documents. If you're considering changing courses or transferring credits, they can help with that too. Additionally, they handle appeals and complaints regarding admissions decisions and provide support for international students. Typically, wait times can be longer during peak periods like UCAS deadlines, but email responses may be quicker. It's advisable to call during off-peak hours for faster service.
Updated 4 Nov 2025
Expected outcomes
- Answer application questions
- Assist with UCAS submissions
- Guide on course transfers
- Process appeals and complaints
- Support international applicants
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Institution code
- Course code
- Scanned certificates
- Written statement
- Current course details
- Desired course details
Known issues
Callers sometimes experience long wait times during peak application periods, such as UCAS deadlines and Clearing. To avoid delays, it's recommended to call during off-peak hours or use email for non-urgent queries. Additionally, phone support is limited on weekends, with a short window on Saturdays and closed on Sundays. For weekend inquiries, using email is advised. These strategies can help manage the occasional long wait times and ensure timely assistance with your admissions needs.
