Royal Derby Hospital
The Royal Derby Hospital switchboard provides essential services by connecting callers to various hospital departments, wards, and staff. This service is crucial for obtaining general hospital information and reaching specific medical teams. While the switchboard operates during published hours, callers may experience long wait times, especially during peak hours or emergencies. It's advisable to call during off-peak times for quicker service. The switchboard staff can assist with transferring calls and providing general guidance, but specific medical queries might require direct contact with the relevant department or using online resources.
Updated 4 Nov 2025
Expected outcomes
- Connect to hospital departments
- Reach specific wards
- Obtain general hospital information
- Speak to hospital staff
- Transfer to patient rooms
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Ward name
- Department name
- Staff member name
- Patient name
- Hospital ID number
- Appointment details
Known issues
Callers to the Royal Derby Hospital switchboard may occasionally experience long wait times, particularly during peak hours or emergencies. To minimize waiting, it's recommended to call during off-peak hours. If wait times are long, remaining on the line is advised as calls are answered in the order received. Alternatively, some queries might be resolved faster through the hospital's online resources. Patience is key, as operators work diligently to assist each caller efficiently.
