Royal Derby Hospital
Royal Derby Hospital's Cardiology department provides same-day surgical emergency assessment and care. This service focuses on assessing, diagnosing, and treating urgent surgical conditions with the goal of discharging patients on the same day, reducing the need for overnight stays. Typically, patients are referred by a GP or emergency department. Walk-ins are not standard practice, and prior referral is expected. The best times to call are mid-afternoon or later in the week to avoid high call volumes, which are common in the mornings and on Mondays. Wait times can vary, but calling during these recommended periods may result in shorter delays.
Updated 4 Nov 2025
Expected outcomes
- Schedule surgical assessment
- Confirm referral details
- Arrange patient admission
- Provide patient information
- Verify NHS number
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Patient name
- Date of birth
- NHS number
- Referral details
- Contact information
- GP referral
Known issues
High call volumes and wait times are occasionally reported, especially during peak periods such as mornings and Mondays. To minimize delays, it is advisable to call during mid-afternoon or later in the week. This timing can help in reaching the department more quickly. If you experience difficulty getting through, consider trying again at these recommended times. Additionally, ensure you have all necessary patient details and referral information ready to expedite the process once connected.
