Royal Derby Hospital
The Royal Derby Hospital's Outpatients department offers a range of services for private patients. You can inquire about private patient services, book appointments for consultations or treatments, and receive support for admissions and discharges. Information about facilities, such as room types and amenities, is also available. Typically, calls are answered during operating hours, and wait times may vary. It is advisable to call during mid-morning or mid-afternoon to avoid peak times. Free parking is available for private patients, and visiting hours are unrestricted for private rooms.
Updated 4 Nov 2025
Expected outcomes
- Answer private service questions
- Book private patient appointments
- Assist with admission paperwork
- Coordinate discharge processes
- Provide facility information
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Patient details
- Referral (if required)
- Insurance information
- Patient identification
- Admission paperwork
- Discharge paperwork
Known issues
While there are no specific known issues reported, it's helpful to be prepared for potential wait times during peak hours. To avoid frustration, ensure you have all necessary documents ready before calling. If you encounter long wait times, consider calling during off-peak hours such as mid-morning or mid-afternoon. Additionally, many inquiries can be addressed through email, which may offer a more convenient alternative for non-urgent matters. Always confirm your appointment details and any pre-appointment instructions to avoid any last-minute issues.
