University of Birmingham
The University of Birmingham's Financial Support department provides assistance with student funding, bursaries, scholarships, hardship funds, and budgeting. Calls can be made for general enquiries during standard business hours, with virtual funding advice clinics available on Mondays, Wednesdays, and Fridays from 2pm to 4pm, outside university vacation periods. Common reasons for calling include checking eligibility for financial aid, understanding application processes, and seeking urgent financial assistance. Wait times can be long during peak periods, such as the start of term or major funding deadlines. Early morning calls or online enquiries are recommended to avoid delays.
Updated 4 Nov 2025
Expected outcomes
- Check funding eligibility
- Request bursary information
- Book virtual clinic appointment
- Seek hardship assistance
- Inquire about scholarships
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Student ID
- Application details
- Contact information
- Brief query description
- Appointment booking
- Relevant documents
Known issues
Callers often experience long wait times, particularly during peak periods like the start of term or major funding deadlines. To mitigate this, it is advisable to call early in the day or use online enquiry forms for non-urgent matters. Additionally, virtual funding advice clinic slots can be limited, so booking appointments in advance and checking for cancellations is recommended. These clinics are especially busy during high-demand periods, so planning ahead can help ensure timely assistance.
