University of Reading
The University of Reading's Course Information department can be reached for a variety of specific services. Common reasons for calling include inquiries about course details, application processes, and academic requirements. The switchboard is available Monday to Friday from 08:00 to 18:00, and Saturday from 09:00 to 13:00. While wait times can vary, calling during early morning hours may result in quicker service. The switchboard staff can assist with general questions and direct callers to the appropriate department for more specialized queries, such as admissions or student welfare.
Updated 4 Nov 2025
Expected outcomes
- Check course details
- Inquire about application process
- Confirm academic requirements
- Request department contact
- Seek guidance on services
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Nature of enquiry
- Department name
- Staff name
- Student ID
- Course title
- Application reference
Known issues
While there are no specific known issues reported, callers may experience delays during peak times, such as the beginning of the academic year. To avoid long wait times, consider calling early in the morning or using online resources for common queries. If redirected to another department, ensure you have the correct contact details to avoid further delays. For specialized inquiries, having specific information like course titles or student IDs readily available can expedite the process.
