University of Reading
The University of Reading's Human Resources department can assist with a variety of inquiries via their main contact number. Common reasons for calling include questions about employment contracts, recruitment processes, payroll issues, and pension schemes. The department is available during regular operating hours, and callers are advised to have their staff ID and relevant details ready. Wait times can vary, with longer delays typically occurring at the start and end of academic terms. For non-urgent matters, email contact is recommended to avoid potential wait times. Best times to call are mid-morning or early afternoon when lines are generally less busy.
Updated 4 Nov 2025
Expected outcomes
- Resolve contract queries
- Handle recruitment questions
- Address payroll issues
- Support HR system access
- Provide pension information
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Staff ID
- School/Function details
- Query specifics
- Job/application details
- Payroll period
- Pension scheme information
Known issues
Callers to the University of Reading's HR department may experience long wait times, especially during peak periods like the start and end of terms. To mitigate this, it is advisable to use email for non-urgent queries. Additionally, some inquiries may require redirection to specific HR coordinators, which can cause delays. To streamline the process, ensure you have all necessary details, such as your staff ID and School/Function information, ready before calling. This preparation can help reduce the need for redirection and improve the efficiency of your call.
