Virgin Money UK PLC
Virgin Money UK PLC's Newcastle branch offers support for international customers and the Make £5 Grow program through their dedicated phone line. Callers can expect assistance with general enquiries related to these services. The line operates Monday to Friday from 09:00 to 17:00 UK time and is closed on weekends. While specific wait times aren't provided, calling during mid-morning or early afternoon may help avoid peak hours. Note that calls may be recorded for quality purposes, and international charges could apply. Email support is also available for the Make £5 Grow program.
Updated 4 Nov 2025
Expected outcomes
- Inquire about Make £5 Grow
- Resolve international banking queries
- Check account status
- Update personal information
- Request program details
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Personal identification details
- Account number
- Program involvement details
- Relevant documents
- Contact information
- Email address
Known issues
While there are no specific known issues reported, it's advisable to have all necessary identification and account information ready before calling to ensure a smooth process. If you're calling from abroad, be aware of potential international call charges. For quicker resolution, clearly state your enquiry and have any relevant documents or details at hand. Consider using email support for the Make £5 Grow program if your enquiry isn't urgent, as this may provide a more convenient option.