HM Revenue & Customs (HMRC)
Calling HM Revenue & Customs (HMRC) Child Benefit department at +443002003100 allows you to manage various aspects of your Child Benefit claims. You can apply for benefits, report changes in circumstances, inquire about payments, and appeal decisions. Common reasons for calling include updating personal information, checking payment statuses, and submitting new claims. Typically, wait times can be long, especially during peak hours and tax season. It's advisable to call early in the morning or mid-week to avoid delays. Automated menus will guide you, and having your Child Benefit reference number ready will expedite the process.
Updated 4 Nov 2025
Expected outcomes
- Apply for Child Benefit
- Report change of circumstances
- Inquire about payment issues
- Appeal a decision
- Update personal information
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Child Benefit reference number
- Personal details
- Child's details
- Bank account information
- Supporting documents
- Updated information
Known issues
Callers often experience long wait times, especially during peak hours and tax season. To minimize delays, try calling early in the morning or mid-week. Automated menus may be confusing, so persist through options or use specific phrases to reach a human agent. Some users report issues with lost or delayed payments; ensure you have your reference number and bank details ready when contacting support. If payments are delayed or incorrect, contacting support promptly can help resolve the issue.
