University of Surrey
The University of Surrey Admissions Department provides assistance with various aspects of the application process. You can inquire about entry requirements, deadlines, and the necessary documents for both undergraduate and postgraduate admissions. The department also offers updates on application status, including offer details and next steps. During peak periods, such as October to January, wait times may be longer. It's advisable to call during non-peak hours or use Livechat for quicker responses. For urgent queries, checking the FAQs or using the Surrey Self-Service portal can be helpful.
Updated 4 Nov 2025
Expected outcomes
- Inquire about entry requirements
- Check application status
- Submit supporting documents
- Request application deferral
- Ask about deadlines
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- UCAS ID
- University number
- Course name
- Reason for deferral
- Required documents
Known issues
Callers to the University of Surrey Admissions Department may experience long wait times during peak application periods, particularly from October to January. To mitigate this, it's recommended to use Livechat or email for faster responses. Additionally, email responses might be delayed during busy times, especially near UCAS deadlines. If your query is urgent, consider following up via phone or Livechat. Checking the FAQs before calling can also save time and provide immediate answers to common questions.
