University of Surrey
The University of Surrey's Human Resources department can be reached at +44 1483 689955 for a variety of HR-related inquiries. Common reasons for calling include questions about employment, recruitment, and university policies. The department is available Monday to Friday from 08:00 to 18:00 and on Saturdays from 09:00 to 13:00. For urgent matters, it is recommended to call during weekday mornings when response times may be quicker. Enquiries can also be made via email, but phone calls are preferred for immediate concerns.
Updated 4 Nov 2025
Expected outcomes
- Ask about employment policies
- Inquire about recruitment
- Clarify HR procedures
- Request policy information
- Seek employment verification
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Clear enquiry description
- Contact details
- Employee ID
- Job application ID
- Relevant documents
- Previous correspondence
Known issues
While there are no specific known issues reported, it is advisable to call during weekday mornings for urgent HR matters to ensure a prompt response. If the line is busy, consider following up with an email to hroperations@surrey.ac.uk. For job applications, the online portal is the most efficient method. Having all necessary information ready before calling can help streamline the process and reduce wait times.
