University of Surrey
The University of Surrey's Press Office is the primary contact for media and press-related enquiries. Journalists and media representatives can request interviews, statements, and information about the university. The office is available during regular business hours, and urgent requests are prioritized. Typical reasons for calling include seeking expert commentary, confirming details for a story, or arranging interviews with faculty members. While response times can vary, it's advisable to call during office hours for urgent matters. Email is also monitored, providing an alternative contact method.
Updated 4 Nov 2025
Expected outcomes
- Request interviews
- Obtain statements
- Get expert commentary
- Verify information
- Arrange faculty interviews
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Journalist ID
- Media outlet name
- Enquiry details
- Deadline information
- Contact details
- Nature of enquiry
Known issues
Some users experience delayed responses to press enquiries, particularly during peak news cycles or outside of office hours. To mitigate this, it's recommended to follow up via email or call during office hours for urgent requests. The Press Office strives to handle enquiries promptly, but high demand can occasionally lead to slower response times. Emailing mediarelations@surrey.ac.uk with all necessary details can help expedite the process. Being prepared with all relevant information will also assist in receiving a timely response.
