University of Surrey
The University of Surrey Students' Union provides a range of support services for students, including academic advice, housing assistance, and personal safety guidance. They also offer help with event ticket purchases and issues, as well as support for students experiencing discrimination. While specific hours are not published, students can contact the Union via phone, email, or their website. For urgent matters, follow-up via email or an in-person visit may be recommended. Typically, wait times are not specified, so it's advisable to call during standard business hours for quicker assistance.
Updated 4 Nov 2025
Expected outcomes
- Receive academic advice
- Get housing assistance
- Resolve ticket issues
- Report discrimination
- Obtain personal safety guidance
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Student ID
- Issue description
- Event details
- Purchase reference
- Incident details
- Consent to support
Known issues
While there are no specific known issues reported, it's generally advisable to contact the Students' Union during standard business hours to avoid potential delays. If your matter is urgent or complex, consider following up with an email or scheduling an in-person visit for more comprehensive support. Ensure you have all necessary information ready, such as your student ID and relevant details about your issue, to facilitate a smoother process.
