Queen's Medical Centre
Queen's Medical Centre offers a range of services via their main phone number, including general enquiries, switchboard routing, and appointment information. Callers can request directions, be connected to specific wards or clinics, and inquire about appointments. The phone lines are open Monday to Friday from 08:00 to 18:00, and Saturday from 09:00 to 13:00. It's advisable to call during off-peak hours to avoid long wait times. For specific services like audiology or appointments, having patient details ready can expedite the process. The switchboard efficiently directs calls to the relevant departments, ensuring you reach the right contact quickly.
Updated 4 Nov 2025
Expected outcomes
- Check visiting hours
- Get department directions
- Connect to specific ward
- Inquire about appointments
- Change appointment details
- Cancel appointments
- Request patient information
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Patient name
- Date of birth
- Appointment details
- Department name
- Service required
- Contact information
Known issues
Callers to Queen's Medical Centre sometimes experience long wait times, particularly during peak hours or when there are staff shortages. To mitigate this, it's recommended to call during off-peak times or use online contact forms if available. Additionally, some callers report being misrouted, which can be avoided by clearly stating the required department or service at the beginning of the call. Ensuring you have all necessary information, such as patient details and specific department names, can help streamline the process and reduce the likelihood of being transferred multiple times.
