Queen's Medical Centre
Queen's Medical Centre's Maternity Department offers a range of services via phone, including general maternity enquiries, appointment bookings, and support for labour and birth. You can inquire about pregnancy, birth options, and post-natal care. Appointments for midwife consultations and scans can be scheduled during operating hours. For labour and birth support, the labour suite is available 24/7. Homebirth service enquiries are also handled during regular hours. Wait times may vary, but calling during mid-morning or mid-afternoon might reduce hold times. Online appointment referrals will be available from April 2025, streamlining the booking process.
Updated 4 Nov 2025
Expected outcomes
- Get pregnancy information
- Book midwife appointments
- Schedule scans and check-ups
- Receive labour support
- Inquire about homebirth services
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Personal details
- NHS number
- Pregnancy status
- Admission details
- Medical history
- Address
Known issues
There have been occasional concerns about service safety, including investigations into serious incidents within the maternity care unit. These issues are under external review with regulatory oversight to ensure safety and quality improvements. If you experience any issues, it is advisable to report them immediately to the hospital's patient liaison service. For non-urgent matters, consider using online resources or waiting for the upcoming online referral system to reduce call volume and potential wait times.
