Royal Victoria Hospital
The Royal Victoria Hospital's main contact number connects callers to various departments and provides essential hospital information. This line is available Monday to Friday from 08:00 to 18:00 and on Saturdays from 09:00 to 13:00. Common reasons for calling include connecting to specific departments, inquiring about outpatient and specialist appointments, and obtaining general hospital information. The switchboard staff can efficiently redirect calls to the appropriate services. For urgent or emergency care, it is advised to use the dedicated 'Phone First' line. While typical wait times are not specified, calling during non-peak hours may result in quicker service.
Updated 4 Nov 2025
Expected outcomes
- Connect to departments
- Inquire about appointments
- Get hospital information
- Redirect to services
- Request patient details
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Department name
- Patient name
- Appointment details
- Contact information
- Medical record number
- Insurance information
Known issues
While there are no specific known issues reported, callers may experience delays during peak hours. To avoid long wait times, consider calling early in the morning or late in the afternoon. If your inquiry is not urgent, check if the hospital's website offers the information you need. For appointment-related queries, having your appointment details ready can expedite the process. Always ensure you have the necessary patient information at hand to facilitate smoother communication.
