Royal Victoria Hospital
The Royal Victoria Hospital Appointments line is available for booking, rescheduling, or canceling outpatient appointments. This service is operational Monday to Friday from 08:00 to 18:00, and on Saturdays from 09:00 to 13:00. It remains closed on Sundays. Callers typically contact this number to manage their appointments efficiently. It is recommended to call early in the morning or mid-afternoon to avoid long wait times, which can occur during peak hours. Having your appointment letter and personal details ready can streamline the process.
Updated 4 Nov 2025
Expected outcomes
- Book outpatient appointments
- Reschedule existing appointments
- Cancel appointments
- Confirm appointment details
- Inquire about appointment availability
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Patient name
- Date of birth
- NHS number
- Appointment details
- Appointment letter
- Health and Care number
Known issues
Callers to the Royal Victoria Hospital Appointments line sometimes experience long wait times, particularly during peak hours. To minimize this, it is advisable to call early in the morning or mid-afternoon. Having necessary information such as the patient name, date of birth, and appointment details ready can help expedite the process. If you are unable to attend your scheduled appointment, notify the hospital as soon as possible to allow the slot to be reallocated. This can help reduce wait times for others and improve service efficiency.
