Royal Victoria Hospital
The Regional Fertility Centre at Royal Victoria Hospital offers a range of specialized services for both NHS and private patients. These include fertility investigations, treatments like IVF and ICSI, fertility preservation for oncology patients, and counselling services. Appointments are strictly by referral and must be booked in advance. Patients should arrive early due to potential parking delays. The centre has a private entrance and a dedicated reception team. Sight-impaired patients can pre-book a guide service. Common reasons for calling include booking appointments, checking eligibility, and obtaining referral information. Phone lines can be congested, especially during peak hours, so it is advisable to call outside these times or use email for non-urgent queries.
Updated 4 Nov 2025
Expected outcomes
- Book fertility investigation
- Schedule IVF treatment
- Arrange fertility preservation
- Request counselling session
- Inquire about donor recruitment
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Referral letter
- Photo ID
- Medical history
- Consent forms
- Screening results
- Partner's details
Known issues
Patients often experience phone line congestion, particularly at opening times. It is recommended to call outside peak hours or use email for non-urgent queries. Parking delays are common, so arriving early is advised to ensure timely attendance at appointments. Additionally, there have been occasional data reporting delays to the HFEA due to technical issues, expected to be resolved by late 2025. Being aware of these issues can help in planning your visit and managing expectations when contacting the centre.
