Royal Victoria Hospital
The Royal Victoria Hospital's general inquiries line is available for non-emergency questions about hospital services, directions, and contact information. This line operates Monday to Friday from 08:00 to 18:00, excluding bank holidays. Typical reasons for calling include checking hospital service availability, obtaining directions, and confirming contact details. While wait times can vary, calling during mid-morning or mid-afternoon may result in shorter hold times. For urgent or emergency care, it is advised to use the dedicated emergency numbers or the 'Phone First' service.
Updated 4 Nov 2025
Expected outcomes
- Check hospital service availability
- Get directions to the hospital
- Confirm contact details
- Inquire about visiting hours
- Ask about patient services
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Nature of inquiry
- Patient details
- Appointment details
- Personal identification
- Relevant documents
- Contact information
Known issues
While there are no specific known issues reported, it is generally advisable to call during non-peak hours to avoid long wait times. Ensure you have all necessary information ready before calling, such as patient or appointment details, to streamline the process. If your inquiry is about a specific service, having relevant documents or identification on hand can be helpful. For non-urgent matters, consider checking the hospital's website for information, as many common questions can be answered online.
