University of Exeter
The University of Exeter's Accommodation Office is an essential resource for students seeking information about university housing. You can make general accommodation enquiries, explore support options for current students, and find guidance for prospective students. Additionally, accommodation drop-in sessions are available for in-person consultations during term time. This service is accessible via phone from Monday to Saturday, with specific actions recommended for quicker support, such as using SIDOnline for non-urgent issues or accessing drop-in sessions for in-person help. The team is dedicated to providing support for room maintenance, contract queries, and residence experience enhancements.
Updated 4 Nov 2025
Expected outcomes
- Answer accommodation questions
- Assist current student queries
- Facilitate drop-in sessions
- Guide prospective students
- Provide maintenance support
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Student ID
- Accommodation details
- Access SIDOnline
- Email contact
- SID Forum Desk location
- Residential contract
Known issues
Users occasionally experience long wait times during peak periods, such as the start of term or contract renewals. To mitigate this, using SIDOnline or attending drop-in sessions is advised for faster service. Additionally, phone support is limited outside of office hours. For urgent matters after hours, contacting Estate Patrol is recommended, as they provide immediate assistance when the Accommodation Office is closed. Being aware of these issues and having alternative contact methods planned can help you manage your queries more efficiently.
