University of the West of England, Frenchay Campus
The University of the West of England's Frenchay Campus Accommodation Department provides a range of services for students seeking housing. You can inquire about available student accommodation options, facilities, contracts, and application procedures. The department assists with the application process, offering guidance on deadlines and required documents. They also provide information on guaranteed accommodation for first-year and foundation students. Additionally, general support and advice on living in student accommodation, facilities, wellbeing, and support services are available. The department operates Monday to Friday, 08:00-18:00, and Saturday, 09:00-13:00. It's advisable to call during mid-morning or early afternoon to avoid peak times.
Updated 4 Nov 2025
Expected outcomes
- Inquire about accommodation options
- Get application process guidance
- Learn about guaranteed housing
- Receive living advice
- Clarify contract details
- Request accessible accommodation
- Check application status
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Student ID
- Applicant details
- Accommodation preferences
- Completed application form
- Proof of student status
- Accessibility requirements
- Supporting documents
Known issues
Some students occasionally experience delays in receiving accommodation offers, particularly near application deadlines. It's recommended to contact the accommodation office for updates and regularly check the portal. Additionally, room allocation can sometimes lead to confusion if preferences are not clearly stated. To avoid this, ensure preferences are clearly communicated during the application process and follow up with the accommodation team if needed. For any issues, reaching out to the accommodation office promptly can help resolve concerns efficiently.
