University of the West of England, Frenchay Campus
The University of the West of England, Frenchay Campus Admissions Department handles inquiries related to undergraduate and postgraduate admissions. Common reasons for calling include checking application status, understanding entry requirements, and clarifying necessary supporting documents. The admissions team is available Monday to Friday during standard business hours. During peak periods, such as UCAS deadlines and results days, wait times can be longer. For urgent queries, calling is recommended over email, as responses may be slower via email during these times.
Updated 4 Nov 2025
Expected outcomes
- Check application status
- Ask about entry requirements
- Clarify supporting documents
- Inquire about application deadlines
- Request course information
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Full name
- Application reference number
- Course name
- Relevant academic documents
- Personal details
- Contact information
Known issues
Callers sometimes experience long wait times during peak application periods like UCAS deadlines and results days. To avoid this, try calling earlier in the day. For non-urgent queries, consider using email, though be aware that responses may be slower during busy times. The admissions staff are generally helpful and knowledgeable, so having all necessary information ready can expedite the process.
