University of the West of England, Frenchay Campus
The International Office at the University of the West of England, Frenchay Campus, provides support for international and EU admissions. Common reasons for calling include checking application status, understanding admission requirements, and submitting necessary documentation. The office operates Monday to Friday during typical business hours. Wait times can be longer during peak periods, such as before application deadlines or results days. For faster service, consider calling earlier in the day or using email for non-urgent queries.
Updated 4 Nov 2025
Expected outcomes
- Check application status
- Confirm admission requirements
- Submit documentation
- Update contact details
- Request application feedback
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Full name
- Application reference number
- Contact details
- Relevant documents
- Email address
- Passport number
Known issues
Callers sometimes experience long wait times, especially during peak admissions periods like before deadlines or results days. To avoid delays, try calling earlier in the day. For non-urgent queries, emailing the admissions team may provide a quicker response. Ensure you have all necessary information ready, such as your full name and application reference number, to streamline the process. This can help reduce the time spent on the call and improve the efficiency of your enquiry.
