University of the West of England, Frenchay Campus
The University of the West of England's Centre for Sport at Frenchay Campus offers a variety of services accessible via phone. You can inquire about facilities, classes, and memberships, manage your membership, or book activities and facilities. The Centre also supports the MOVE programme, providing session booking and PIN assistance. Event and pitch hire discussions are available. Typically, calling during Centre operating hours is best, especially for urgent bookings. Wait times may vary, with potential delays during peak periods like the start of term. For faster service, consider online or app bookings available 24/7.
Updated 4 Nov 2025
Expected outcomes
- Inquire about facilities
- Manage memberships
- Book exercise classes
- Hire sports facilities
- Get MOVE programme support
- Arrange event bookings
- Confirm booking details
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- UWE login details
- Membership number
- MOVE PIN
- Contact details
- Facility request details
- Date and time preferences
- Payment method
- UWE ID
Known issues
Callers may experience long wait times during peak hours, such as at the start of term or during membership promotions. To avoid delays, try calling outside these times or use the online/app booking system, which is available 24/7. Some users find the booking process confusing, particularly for MOVE sessions and facility hire. Reception staff can assist with step-by-step guidance or PIN issues. For urgent bookings within seven days, calling is recommended over email to ensure timely arrangements.
