University of York
The University of York's main contact number, +44 1904 320000, provides essential services such as general enquiries and switchboard operations. Callers can get directions, department contacts, and be connected to specific staff or services. The switchboard is available during published operating hours, and it is advisable to have the department or individual's name ready for faster service. Common reasons for calling include seeking information about university services or reaching specific departments. Wait times can be longer during peak periods, such as the start of academic terms, so calling outside these times may be beneficial.
Updated 4 Nov 2025
Expected outcomes
- Get department contacts
- Connect to specific staff
- Request directions
- Inquire about services
- Resolve misdirected calls
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Department name
- Staff name
- Student number
- Nature of enquiry
- Relevant details
- Contact information
Known issues
Callers to the University of York may experience long wait times, particularly during peak periods like the start of academic terms. To minimize wait times, consider calling outside these busy periods. Occasionally, calls may be misdirected, but switchboard staff are generally able to resolve this by clarifying the caller's needs. If you find yourself being transferred multiple times, clearly restate your request to the operator. These issues are reported occasionally, and while no formal resolutions are in place, being prepared with specific information can help streamline the process.
