University of York
The University of York's Student Support department offers a range of services to assist students with various needs. You can call this number for guidance on student finance, budgeting, accommodation, and private sector housing. Additionally, support is available for managing studies, disability, and mental health queries. International students can receive advice on visas, immigration, and healthcare entitlements. Academic support includes connecting with personal supervisors for advice on academic progress and study skills. The department also handles welfare and safeguarding issues, providing coaching and guidance. Calls are typically handled during Student Hub operating hours, and visiting in person is encouraged for quick queries or complex support needs.
Updated 4 Nov 2025
Expected outcomes
- Get student finance advice
- Receive budgeting support
- Inquire about accommodation
- Seek visa guidance
- Connect with academic advisors
- Report welfare concerns
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Student ID
- Issue details
- Visa documents
- Accommodation contract
- Budget plan
- Welfare concern description
Known issues
While there are no specific known issues reported, it's advisable to call during off-peak hours to avoid long wait times. If your query is complex, visiting the Student Hub in person may provide quicker resolution. Ensure you have all necessary documents and details ready before calling to streamline the process. For international students, having visa and immigration documents on hand can be particularly helpful. If you encounter any difficulties, consider reaching out to your college's wellbeing team for additional support.
