University of York
The University of York's Minicom service provides essential communication support for hearing-impaired individuals. By using a Minicom or compatible textphone device, users can connect to the university's main switchboard during regular operating hours. Trained staff handle these calls, ensuring effective communication through text. Common reasons for contacting this service include inquiries about university services, departmental contacts, and general assistance. While specific wait times are not provided, it is advisable to call during standard weekday hours for the quickest response.
Updated 4 Nov 2025
Expected outcomes
- Connect with university staff
- Inquire about university services
- Request departmental contacts
- Seek general assistance
- Provide feedback or suggestions
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Minicom device
- Your name
- Nature of enquiry
- Relevant department details
- Contact details
Known issues
Some users experience delayed responses when using the Minicom service, particularly outside of core hours. To improve response times, it is recommended to call during standard weekday hours. If delays occur, ensure your message is clear and concise, as this can help staff address your query more efficiently. Additionally, having all necessary information ready before calling can reduce wait times and improve the overall experience.
